Devotel Orbit press kit

Short — ~80 words

Devotel Orbit is the Agentic Customer Communication (ACC) platform from Devotel UK LTD, a licensed telecom operator that runs its own voice softswitch. Orbit puts AI agents, SMS and MMS, WhatsApp, RCS, email, video, contact center, and a customer data platform behind one API, so engineering teams build every customer conversation on a single platform instead of stitching together a stack of vendors. Pricing is transparent pay-as-you-go with no annual contract floor. The company is headquartered in Istanbul with a globally distributed engineering team.

Medium — ~160 words

Devotel Orbit is the Agentic Customer Communication (ACC) platform from Devotel UK LTD, a licensed telecom operator that runs its own voice softswitch rather than reselling another network. Orbit puts every customer channel behind one API — AI voice agents, SMS and MMS, WhatsApp, RCS, email, video, contact center, verification, and a customer data platform — so teams run every customer conversation on one platform and reconcile one bill, instead of stitching together a stack of vendors. Every channel ships with built-in AI agents that handle conversations, qualify leads, and hand off to a human on the same call or thread. Teams integrate once across all channels through one unified API, with typed SDKs, interactive API documentation, and visual flow builders available alongside the programmatic surface. Devotel is an operator, not a reseller; pricing is transparent pay-as-you-go with no annual contract floor; and platform status is published on a public Trust Center and a contractual Service Level Agreement. The company is headquartered in Istanbul with a globally distributed engineering team.

Long — ~320 words

Devotel Orbit is the Agentic Customer Communication (ACC) platform from Devotel UK LTD, a licensed telecom operator that runs its own voice softswitch rather than reselling another carrier's network. That operator posture matters: the same company that writes the software also terminates the traffic, so voice quality, messaging deliverability, and pricing all sit under one accountable roof.

Orbit puts every customer channel behind one API — AI voice agents, SMS and MMS, WhatsApp Business, RCS, email, video, fax, contact center, verification, and a customer data platform. Developers get typed SDKs, interactive API documentation, and visual flow builders beside the programmatic surface; support and operations teams get a shared inbox, omnichannel queue routing, and a complete delivery audit trail without a second console.

Where a legacy communications vendor offers one channel or one product line, Orbit ships the whole conversation layer as a single platform. Its AI agents are built into the platform rather than bolted on: they answer, qualify, and escalate on the same call or thread, with human handoff rules defined in a visual flow builder instead of code sprints. Every send and call runs through Devotel's own network under a published Service Level Agreement.

The operator holds the carrier-of-record relationship end to end, from sender-ID registration through message delivery receipts and call recordings — one API, one bill, one accountable network. Pricing is transparent pay-as-you-go, with no annual contract floor; platform status is published on a public Trust Center and a contractual Service Level Agreement.

Devotel UK LTD is headquartered in Istanbul with a globally distributed engineering team. The press desk is press@devotel.io.