The AI-first alternative to Mailjet

Orbit vs Mailjet — frequently asked

Is Orbit a good Mailjet alternative?

Yes for the transactional-email decision. Orbit matches the shared envelope — the send API and an SMTP relay authenticated with the same tenant API key, SPF/DKIM/DMARC domain authentication, DMARC aggregate-report ingest, and inbound parse — on the same account as AI voice agents, SMS and MMS, WhatsApp, RCS, video, and a built-in contact center, with self-serve signup, published pay-as-you-go pricing, and one bill. Orbit's email pillar is transactional-scope: if your program needs Mailjet's marketing contact-list product as the centrepiece, Mailjet is the honest fit.

What does Orbit offer that Mailjet doesn't?

Mailjet wires email end to end — API plus SMTP relay, the Passport template builder, and contact lists — and that is the whole product. Orbit runs the same transactional envelope (API and SMTP relay, both authenticated on the same API key) on the same account as every other channel, so a customer's email, messaging, voice, and contact-center conversations share one unified commerce and customer data platform behind transactional flows instead of a dedicated ESP beside separate messaging and voice vendors.

How does Orbit's pricing compare to Mailjet's?

Orbit is pay-as-you-go with published per-email pricing and bundled credit across every channel, so transactional email draws from the same account balance as SMS, voice, and the rest of the stack instead of a dedicated monthly sending plan — and the rate you see is the whole cost: no per-product fees, no carrier or compliance surcharges, and no paid support tier stacked on top of usage. Mailjet sells email as monthly subscription tiers (free, essential, premium) priced for email alone, so a team that also sends SMS or makes calls keeps a second and third vendor. Where Orbit is not the right fit: if email is genuinely your only channel and team-owned template building drives the decision, a dedicated monthly plan can still be the right shape.

Can I migrate my Mailjet sending to Orbit?

Yes, and the envelope carries over. Register your sending domain (reuse the domain you already authenticated on Mailjet) and re-publish SPF, DKIM, and DMARC at Orbit's records; repoint either the API send call or the SMTP relay endpoint (Orbit's relay authenticates with the same tenant API key as the HTTP endpoint, so both ingress paths come over in one move); export suppression categories out of the old account before the first send; and move inbound replies onto Orbit's inbound parse webhook. The full checklist, including the exact relay host and ports, is on the migration section of this page's sibling blog post.