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DEVOTEL ORBIT QUICKSTART

An introduction to Devotel Orbit

What is Devotel Orbit?

Devotel Orbit is a communications platform for building customer experiences across voice, SMS, WhatsApp, RCS, email, and video. Developers can connect those channels with APIs and webhooks, use shared customer records, and add voice or messaging AI agents on the same platform.

What you can build

  • Voice

    Build inbound and outbound calling flows, connect calls to teams, and add AI agents to voice experiences.

  • Messaging

    Send and receive SMS, WhatsApp, and RCS messages, then follow delivery and replies through webhooks.

  • Email and video

    Add email and video alongside conversations that already use voice and messaging.

  • AI agents and customer data

    Use voice and messaging agents with shared contact profiles, workflows, and delivery events.

Make your first integration

  1. Create a project and API key

    Create your Devotel Orbit account, open developer settings, and generate an API key. Keep the key on your server and use it to authenticate API requests.

  2. Choose a channel and make a request

    Start with the channel your product needs. For example, send an SMS with the messaging API at POST /api/v1/messages/sms; use the API reference for the required request fields and destination-specific setup.

  3. Receive delivery and conversation events

    Configure a webhook endpoint to receive delivery receipts, inbound replies, and supported agent events. Use those events to update your application and continue the conversation.

For deeper technical detail, start with the developer API overview, then review the API reference for the channel you are integrating.

Frequently asked questions

What can I build with Devotel Orbit?
You can build customer communications using voice, SMS, WhatsApp, RCS, email, and video, with APIs, webhooks, shared customer data, and voice or messaging AI agents.
How do I start integrating?
Create an account and API key, choose a channel, and make a request using that channel's API reference. Configure webhooks to receive delivery and inbound conversation events.
Can I use AI agents with communications channels?
Yes. Devotel Orbit provides voice and messaging AI-agent capabilities on the same platform as its communications channels and customer records.
Where can I learn about individual APIs?
Use the channel pages linked below for technical details on messaging, voice, and the broader developer API.