Staffing & recruiting messaging on Orbit
Interview reminders, shift-coverage alerts, and candidate pipelines multiply senders and inboxes. A reconsidered candidate who texts STOP to the shift-coverage blast should not keep receiving the job-pipeline nudges on a different vendor — and the recruiter who needs a live 16:00-no-show reply cannot be polling three inboxes.
The tenant-owned compliance posture
Compliance posture on Orbit is tenant-owned: your workspace attests the consent basis per flow, sets the quiet hours, keeps the shared suppression list, and holds the sender registrations. The platform enforces those settings at send time — the controls below are decisions your team owns, not platform mandates switched on for every tenant.
- Consent by pipeline stage — Interview logistics, shift-coverage windows, and marketing re-engagement each get their consent basis asserted per flow; enforcement is at send time by the platform.
- Quiet hours for coverage windows — Coverage alerts for an in-progress shift bypass the rest window when your policy marks them urgent; the marketing re-engagement blast respects the window always.
- Candidate opt-out — STOP on any one channel suppresses the candidate across the roster messaging, marketing, and drip lanes — no per-vendor partial suppression.
- Sender identity per entity — Per-entity and per-brand registrations carry the staffing brand, not a shared agency block.
These controls are tenant-owned: your workspace decides the consent basis, the hours, and the list hygiene; the platform enforces your settings at send time.
The channel matrix
Every flow above runs on the same account across the five channels — the fallback chain is a setting you configure once, not a per-channel vendor contract.
- SMS — Shift-coverage alerts and interview reminders, the reliable floor for on-time arrival.
- WhatsApp — Two-way recruiter-candidate threads, document requests, and start-date confirmations.
- RCS — Rich interview-confirm cards (calendar attach, reschedule action), degrading to SMS.
- Voice — Recruiter outbound callbacks and no-show escalation IVR/voice-agent handoffs.
- Email — Offers, W-4/I-9 document packets, and long-form onboarding sequences.
The buyer-explainer for Staffing & recruiting
The full narrative — what you are actually buying, in what order to evaluate it, and how the channel fallback chain degrades — is the paired buyer-explainer post: Staffing & recruiting messaging, the buyer's explainer.
Evaluating Orbit for staffing & recruiting?
If your procurement review needs a security questionnaire response, volume pricing, or an enterprise terms discussion for staffing & recruiting traffic, talk to us.