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This week in Orbit — September 17, 2026

This week in Orbit by Devotel: a plain-English explainer for the EU/UK PSTN switch-off, agent squads for multi-agent orchestration, a Click-to-WhatsApp ads entry point, head-to-head compares against Amazon SNS, Zapier, and n8n, and the September release-notes recap.

Orbit Editorial Team

The weekly installment aggregates what is already live and announced. This week: one industry explainer (the EU/UK PSTN switch-off and copper retirement), two shipped-capability announcements (agent squads and the Click-to-WhatsApp ads entry point), three new head-to-head comparisons, and the September release-notes recap. Everything below resolves to a post or a docs page you can open today — nothing here is promised future work.

What shipped this week

  • PSTN switch-off and copper retirement, decoded — an industry explainer for the EU/UK regulatory calendar, plus the tenant-owned migration checklist: what the switch-off actually says, what your carrier and numbering posture must supply, and the seven-step migration path built on SIP trunking and number porting.
  • Agent squads — multi-agent orchestration — a classifier agent routes each turn to the specialist that owns the intent: routing, shared memory, and model presets behind one conversation record. Live on every workspace now.
  • Click-to-WhatsApp ads entry point — a Meta campaign tap opens a WhatsApp conversation on your business number; the inbound lands in the shared Inbox, attributed to the ad that started it. GA and announced.
  • Orbit vs Amazon SNS — per-channel delivery with receipts and an operator console, compared against a raw pub/sub topic with no omnichannel state.
  • Orbit vs Zapier and Orbit vs n8n — native integrations on the communication platform (trigger and action surfaces against your own tenant) versus the hosted automation hub and the self-hosted workflow graph.
  • Orbit release notes — September 2026 — the monthly recap, refreshed: the quiet-hours settings API, deterministic stuck-call refunds, the 50-hop notify-receipt cap, and PII-vault batch grouping, each with its dashboard route and docs page.

On the announcements hub

This installment also lands on the Announcements hub with its own entry, joining the September 4 and September 10 installments of the weekly series. The hub's coverage rule stands: GA-or-shipped only, never roadmap promises — so the list of what Orbit has announced and the list of what actually shipped stay the same list.

Next week

Next week's installment stays inside the coverage rule and covers only what has shipped between now and then. The anchors already live today: the October 2026 release notes and the Q4 2026 forward look — both posted, both grounded in shipped August–October releases.

This week in Orbit — September 17, 2026 — Orbit by Devotel