RTC-PaaS — video rooms, live broadcast, and co-browse
What is Real-Time Communications Platform as a Service?
RTC-PaaS (Real-Time Communications Platform as a Service) provides the building blocks for live, in-browser video and interaction — rooms, broadcast, recording, and screen guidance — as an embeddable platform. Orbit runs these real-time channels on the same platform as your voice, messaging, and AI agents, so there is no separate video vendor to bolt on.
What RTC-PaaS on Orbit includes
| Capability | What you get |
|---|---|
| Video rooms & meetings | Host group video rooms in the browser with full moderator controls — mute, spotlight, assign roles, lock the room, and remove a participant. Share a join link with nothing to install. |
| AI video avatar agents | Bind an AI agent to a rendered talking-head avatar persona that joins a live video room as a digital host, or reuse that same persona to queue an on-demand video message from a script and merge tags. Track the render from queued to rendering to completed, then attach the finished clip to a campaign send or a 1:1 message — every clip carries a signed content credential. |
| Live broadcast & webinars | Stream a room to a large audience with live captions and real-time interpretation, and watch viewership and engagement build minute by minute, per participant and per chapter. |
| Recording & session QA | Record any session, pause and resume mid-call, and exclude specific people for privacy. Share recordings with revocable links and get an automatic summary and quality score. |
| Co-browse | See a customer's screen in real time and guide them to the next step inside your app, with no plugin or download for them to accept first. |
| Session replay | Watch a privacy-masked replay of a customer's web session to see exactly what they hit; sensitive inputs are hidden in the browser before anything is stored. |
Common use cases
Embed video in your product
Add browser video rooms to your app for consultations, onboarding, or support, with moderation and recording built in.
Run webinars and live events
Broadcast a room to a large audience with captions and interpretation, and measure engagement per chapter and per participant.
Guide customers live
Co-browse a customer's screen to walk them through a checkout or a form, then replay the session to debug what went wrong.
RTC-PaaS — frequently asked
- What is RTC-PaaS?
- RTC-PaaS stands for Real-Time Communications Platform as a Service — an embeddable platform for live, in-browser video and interaction, including video rooms, live broadcast, recording, co-browse, and session replay.
- Do participants need to install anything?
- No. Video rooms and co-browse run in the browser from a shared join link — there is nothing for participants to install or a plugin for them to accept first.
- Can I record and share sessions safely?
- Yes. You can record any session, pause and resume mid-call, exclude specific people for privacy, and share the recording with links you can revoke. Every session also gets an automatic summary and quality score.
- Is video a separate product from the rest of Orbit?
- No. Real-time video, broadcast, and co-browse run on the same platform as your voice, messaging, and AI agents and are billed on the same account, so there is no separate video vendor to integrate.
Explore more
One platform for every channel
RTC-PaaS is one pillar of Orbit by Devotel — voice, messaging, email, video, AI agents, and customer data on one platform and one pay-as-you-go bill. Start free, or talk to our team.