CSPaaS — run Orbit as your own communications platform
What is Communications Service Provider as a Service?
CSPaaS (Communications Service Provider as a Service) lets you operate a full communications platform under your own brand without building carrier infrastructure — you become the provider your customers see. On Orbit you create an isolated sub-account for each customer, rebrand the dashboard on your own domain, set reseller margins and spend caps, and allocate prepaid credit from your parent balance.
What CSPaaS on Orbit includes
| Capability | What you get |
|---|---|
| Multi-tenant sub-accounts | Create an isolated sub-account per customer with its own contacts, numbers, and configuration, and provision, suspend, or close it from one parent account. |
| Per-tenant branding & custom domains | Set each sub-account's logo and colors and serve the dashboard on your customer's own domain, so they see your brand — not Orbit's. |
| Reseller pricing & margins | Set a markup margin and a monthly spend cap per sub-account. Your customers are billed at your rates while you settle the underlying usage with Orbit. |
| Prepaid credit allocation | Seed a sub-account with an opening credit balance transferred from your parent account so a new customer can start sending immediately. |
| Scoped API keys & usage rollups | Issue API keys scoped to a single sub-account and read per-account usage rollups and statements to reconcile what you resold. |
Common use cases
Launch a branded platform
Resell voice, messaging, and AI agents as your own product, on your own domain, without operating carrier infrastructure.
Onboard customers self-serve
Provision, brand, price, and fund a new sub-account from one parent dashboard — no support ticket to spin up an account.
Manage a book of accounts
Set margins and spend caps per customer and reconcile usage with per-account rollups, all from a single parent account.
CSPaaS — frequently asked
- What is CSPaaS?
- CSPaaS stands for Communications Service Provider as a Service — a white-label model where you run a full communications platform under your own brand, reselling voice, messaging, and AI agents to your own customers without building carrier infrastructure yourself.
- Can my customers see my brand instead of Orbit's?
- Yes. You set each sub-account's logo and colors and serve the dashboard on your customer's own domain, so customers interact with your brand across the dashboard and outbound touchpoints.
- How does reseller pricing work?
- You set a markup margin and an optional monthly spend cap per sub-account. Your customers are billed at your rates, and you settle the underlying usage with Orbit — the difference is your margin.
- Are sub-accounts isolated from each other?
- Yes. Each sub-account is an isolated tenant with its own contacts, numbers, and configuration, and API keys are scoped to a single sub-account so one customer never sees another account's data.
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One platform for every channel
CSPaaS is one pillar of Orbit by Devotel — voice, messaging, email, video, AI agents, and customer data on one platform and one pay-as-you-go bill. Start free, or talk to our team.