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Unified communications (UCaaS)

Huddle

What is Huddle?

A huddle is a lightweight, spontaneous audio or video call started instantly from a team messaging app — no scheduled invite or calendar meeting required — meant for a quick conversation that would otherwise be a string of chat messages. Anyone in the relevant channel or conversation can start or join a huddle, making it a fast substitute for walking over to a colleague's desk in a distributed or hybrid team.

More detail

Huddles are typically ephemeral — there's no recurring link or calendar entry, and the call simply ends when participants leave, unlike a formally scheduled meeting.

Because a huddle starts from within a chat channel, its context (the conversation that prompted it) stays attached, unlike a separately scheduled video call disconnected from any specific chat thread.

Frequently asked

How is a huddle different from a scheduled video meeting?
A huddle starts instantly from a chat conversation with no invite or calendar entry needed, meant for a quick spontaneous discussion, while a scheduled meeting is planned in advance with a fixed time and invited attendee list.
Who can join a huddle?
Typically anyone with access to the channel or conversation it was started in can join, making it easy for a relevant colleague to hop in on a quick discussion without needing a separate invite.

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