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The Orbit blog

Field notes on AI-era growth, deliverability, voice, and messaging for developers and teams building on Orbit by Devotel.

  • Orbit Editorial Team

    Browser-Native Voice in a CPaaS — Click-to-Call Without the PSTN

    Websites solved text chat a decade ago, but turning a page visit into a voice interaction still means a phone number, an extension, or a timer. Browser-native WebRTC click-to-call closes that gap when it lives inside a CPaaS: page context rides to the agent, the visitor never downloads anything, and PSTN fallback is one configuration toggle away. This buyer guide covers the concept, the tenant-owned controls, the comparison against PSTN click-to-call and call-back, and a worked escalation example.

    • WebRTC
    • click-to-call
    • browser calling
    • CPaaS
    • RTC-PaaS
    • voice
  • Orbit Editorial Team

    Twilio Video's Sunset Window: A Readiness Checklist for RTC Buyers

    An industry-news explainer on the Twilio Video end-of-life cycle as an RTC-buying inflection point — what a product-line sunset signals for buyers, how we cover competitor events without vendor-shilling, a parity checklist for room, broadcast, and recording status patterns, and an honest where-you-stand gateway. No claims the EOL is final — this is a readiness frame.

    • Twilio Video sunset
    • RTC buyers
    • video API
    • WebRTC
    • industry news
    • CPaaS
  • Orbit Editorial Team

    Migrating from Twilio Video to Devotel Orbit RTC — SDK mapping and cutover checklist

    Twilio Video's full sunset lands by the end of 2026. This is the code-level runbook — Twilio Room/Track/publish concepts mapped to Orbit's room, join-token and grant surface, recording and webhook parity, and a staged cutover that keeps receivers alive while you switch.

    • Twilio Video sunset
    • migration runbook
    • video SDK
    • WebRTC
    • RTC
    • CPaaS
  • Orbit Editorial Team

    Embedding Video for Customer Support — the Video API With One Join Token

    An embeddable video room is how support teams add live, in-browser video without a second vendor. This guide walks through how Orbit's prebuilt video widget works end to end — a server-minted join token, the `<orbit-video-room>` element, and the video API it binds to — and answers the questions teams ask before they ship it in a support flow.

    • video API
    • embeddable video
    • RTC
    • customer support
    • WebRTC
    • 2026

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Blog — Orbit by Devotel