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The Orbit blog

Field notes on AI-era growth, deliverability, voice, and messaging for developers and teams building on Orbit by Devotel.

  • Orbit Editorial Team

    Best Call-Recording and Voice-Analytics Platforms in 2026 — An Honest Vendor Round-Up

    Eight call-recording and voice-analytics vendors — NICE CXone, Genesys, Talkdesk, Twilio, Gong, CallRail, Observe.AI, and Orbit — evaluated on where the artifact is captured, whether QC is automatic, and whether the recordings resolve onto a customer profile with programmable reads.

    • call recording
    • voice analytics
    • quality management
    • conversation intelligence
    • comparison
    • 2026
  • Orbit Editorial Team

    The Compliance-Audit Deep-Link — AI Voice, Attestation, RMD, Call-Recording Consent, and E911 in One Place

    A buyer-side consolidation of the four voice-compliance classes Devotel Orbit ships as tenant-owned controls — EU AI Act Article 50 disclosure, the RMD filing lifecycle, STIR/SHAKEN attestation with call-recording consent, and E911 emergency-address registration — resolved to the shipped endpoints and docs so a legal-team review can run start to finish from one page.

    • compliance
    • voice
    • AI agents
    • STIR/SHAKEN
    • RMD
    • E911
    • EU AI Act
    • call recording
    • buyer guide
    • 2026
  • Orbit Editorial Team

    SIPREC call recording on a CPaaS: what it is, and why compliance buyers ask about it

    SIPREC is RFC 7866's protocol for recording a SIP session on the network side, with no desk phones and no client software. That makes it the architecture financial-recording and MiFID II buyers ask for. Here is how the recorder-to-api path joins your platform's carrier, and which controls stay tenant-owned on Devotel Orbit.

    • SIPREC
    • call recording
    • compliance
    • MiFID II
    • voice
    • RFC 7866
  • Orbit Editorial Team

    Call-Recording Consent Rules in 2026: What CPaaS Tenants Must Configure

    Call-recording consent is not one rule but fifty of them, and the 2026 posture has shifted — carriers and platforms now treat your consent configuration as part of the message-and-call policy you are accountable for. The one-party vs. two-party split, modelled as the two controls every CPaaS tenant owns (which calls record, and how callers are told), and how to set them in Devotel Orbit.

    • call recording
    • consent
    • compliance
    • two-party consent
    • 2026

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Blog — Orbit by Devotel