Tracking Pools and Dynamic Number Insertion (DNI), Explained
DNI swaps the phone number a site visitor sees so an inbound call can be attributed back to the campaign that drove it. This explainer fixes the terminology (DNI vs DNC vs DNO vs TRACED), walks how Devotel Orbit's tracking pools bind a number to a visitor session, shows where attribution lands, and covers the consent, quiet-hours, and IVR/AI-agent routing questions buyers ask before they ship one.
- DNI
- dynamic number insertion
- tracking pools
- call tracking
- attribution
- numbers
- consent
- quiet hours
- IVR
- AI voice agents
- 2026